1. Project Preparation
2. Business Blue Print
3. Realization
4. Post Go live Support & Continuous Improvement

This presentation is made to show major steps in a implementation project and how to use solution manager.
This presentation cover following phases and how to use solution manager as end user. There are 130 self explanatory slides which cover all the useful transaction code of solution manager as well as how to use.
This is very informative ppt which will help you to understand how to use solution manager during your entire implementation cycle. This ppt can be used for end user training also. It will give them idea how to use this useful tool.

Like,

How create and store business blue prints in solution manager ?
How to define organization structure in solution manager ?
How to do configuration along with solution manager ?
How to keep the track on development with solution manager ?
How to use solution manger to create test script and get the status on entire testing activity ?
How to use solution manager for post golive and support issue ?
How to create OSS message and track it within solution manger ?

As we all know solution manager can reflect the health of entire project at any point of time if we use it effectively. This ppt will show that how to get status of project within solution manager. This presentation cover the use of solution manger and relevant T-code and screenshots in the following phase of projects

Business Blue Print
Organization Elements
Business Process , Scenario , Step

Realization
Configuration
Developments
Unit Testing
Integration Testing
Training Manual

Messaging & Notification monitoring ( Issue log )
Issue Logging
Issue Resolution recording in Solution Manager
Display Notification

OSS Message raising

Project Analysis

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[Product Details...]

This document is overview of SAPCCMR CCMS agent. In this document all possible configurations and their overviews are given. This document is not sufficient for configuring Non-SAP system to SAP Solution Manager. This document is made for knowing capability of CCMS agent “SAPCCMR” and their usability if we are using CCMS as central Monitoring agent. We can make SAP Solution Manager as Central Monitoring Agent or other SAP System where load is relatively low.

Non-SAP system like Database of SAP Application server in distributed environment, middleware or other Non-SAP application can be integrated with SAP Solution Manager. After integration we can monitor the system from SAP solution Manager itself. The integration can be done by SAPCCMSR agent.
 
The monitoring of any system is done by CCMS architecture. SAPCCMSR sends data to central CCMS architecture in SAP. If we implement SAP Solution Manager then we keep SAP Solution Manager’s CCMS as central component which receives all the monitoring related data and display in CCMS architecture. It can be viewed by RZ20 transaction.

Table of Content

Overview 
1. Introduction 
2. Overview of SAPCCMSR 
3 Components of Non-SAP system that can be monitored. 
4. All Possible Central Monitoring Scenarios with CCMS Agents 
5. Prerequisites 
6 Process flow for configuring Non-SAP system to SAP Solution Manager 
7 Advance Function of CCMS Agent 
7.1 Monitoring Log file 
7.2 Event Log Monitoring 
7.3 Monitoring Operating System Data with CCMS Agents 
7.4 Monitoring Selected Process 
8 Additional Information 
9 Important SAP Notes About CCMS Agents 

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SAP Solution Manager Integration with Non-SAP system

 

Scope of document

This document has been made for Basis Practitioner, who wants to configure SAP Solution Manager for SAP Products. They can use this document to configure System Landscape, System Monitoring, System Administration, Central Auto Reaction, Maintenance Optimizer, Solution Directory, Service Data Control Center, SAP Early Watch, Service Level Reporting, Service Desk and Change Request Management.
 
SAP Solution Manager 4.0 SP9 is used for all the configuration details.

 
Overview of document
 
This document is divided into different section. Each section deals with one component of SAP Solution Manager. The definition, prerequisites and configuration details are provided for each component of SAP Solution Manager.
 
Section 3 deals with System Landscape Maintenance, where both Manual as well as Automatic Data Capture configuration procedure details given. The logical component configuration is also included into this section.
 
Section 4 deals with Solution. In this section how to create new solution and solution directory configuration are given.
 
Section 5 deals with Solution Monitoring. In this section different feature of solution monitoring and overview is given. Service Data Control Center configuration, Different task in SDCCN and their details are given in this section. SAP Early Watch Setting, Service Level Reporting, System Monitoring, System Administration, Business Process Monitoring and Central Auto Reaction’s with detailed configuration steps.
 
Section 6 deals with Change Management. In this section Maintenance Optimizer and Change Request Management configuration details are given.
 

Section 7 deals with Service desk. In this section service desk setup procedure and usages steps are given.

Table of Content

1. Scope of document 
2. Overview of document 
3. System Landscape Maintenance 
3.1 Introduction
3.2 Customization steps and sequence 
3.3 Set-up automatic data capture 
3.3.1 Prerequisites 
3.3.2 Step-By-Step configuration in details 
3.3.3 Result 
3.4 Manual Data Capture 
3.4.1 Prerequisites 
3.4.2 Step-By-Step Server component customization 
3.4.3 Step-By-Step Database component customization 
3.4.4 Step-By-Step System component customization 
3.4.5 Result 
3.5 Manual Data source 
3.5.1. Prerequisite 
3.5.2. Step-By-Step Customization 
3.5.3. Result 
3.6 Logical Component configuration 
3.6.6 Prerequisites 
3.6.7 Procedure 
4. Solution 
4.1. Introduction 
4.2. Configuration steps and sequence 
4.2.1. New solution creation 
4.2.2. Solution Directory configuration 
5. Solution Monitoring 
5.1. Overview of Solution Monitoring 
5.1.1. Introduction 
5.1.2. Features 
5.1.3. Purpose 
5.2. Service Data Control Center 
5.2.1 Introduction 
5.2.2 Activating the Service Data Control Center (SDCC) 
5.2.3 Transaction SDCCN Administration 
5.3 SAP Early Watch Alert 
5.3.1 Introduction 
5.3.2 Prerequisites 
5.3.3 Configuration 
5.3.4 Display EWA reports 
5.4 Service Level Reporting 
5.4.1 Introduction 
5.4.2 Prerequisites 
5.4.3 Features 
5.4.4 Set-up a Service Level Reports 
5.4.5 Process a Service Level Report Session 
5.4.6 Save, Retrieve and Archive Service Level Reports 
5.5 System Monitoring 
5.5.1 Introduction 
5.5.2 Prerequisite 
5.5.3 CCMS Alert (RZ20/RZ21) 
5.5.4 Set-up System Monitoring 
5.5.5 Display the Alert in the alert graphics 
5.5.6 Reset Alerts 
5.5.7 Confirm Alerts 
5.6 Central System Administration 
5.6.1 Introduction 
5.6.2 Prerequisites 
5.6.3 Set-up Central System Administration 
5.7 Business Process Monitoring 
5.7.1 Introduction 
5.7.2 Prerequisites 
5.7.3 Create Business Process 
5.7.4 Set-up Business Process Monitoring 
5.7.5 Display Alert 
5.8 Central Auto Reaction for MTE 
5.8.1 Introduction 
5.8.2 Prerequisites 
5.8.3 Set up Central Auto Reaction for MTE 
5.8.4 Result 
6. Change Management 
6.1. Introduction 
6.2. Maintenance Optimizer 
6.2.1. Introduction 
6.2.2. Features 
6.2.3. Prerequisites 
6.2.4. Implementation Guide Activity 
6.2.5. Using Maintenance Optimizer 
6.3. Change Request Management 
6.3.1. Introduction 
6.3.2. Configuration of Change Request Management
6.3.3. Central Configuration tool for change request management
7. Service Desk 
7.1. Introduction 
7.2. Features 
7.3. Configuring Service Desk 
7.4. Set up Message Creation via Web Browser 
7.4.1. Prerequisites 
7.4.2. Procedure 
7.5. Using the Service Desk 
7.5.1. Prerequisites 
7.5.2. Process Flow 
8 Additional Information 
8.1 General Information Service Desk 
8.2 General Information SAP Solution Manager 
8.3 Documentation 
8.4 Training 
8.5 Other Documentation for SAP Solution Manager 
8.6 RFC Destinations SAP Solution Manager 
8.7 Used TCP/IP Default Ports for Solution Manager  Diagnostics

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SAP Solution Manager Configuration and Usage Approach

Menu Path

SAP menu > Tools > SAP Solution Manager

SOLAR_PROJECT_ADMIN – Project Administration
SOLMAN_PROJECT – Project Overview
AI_SPS – Project Setup: Quick Start
RMMAIN – Roadmap
SOLAR01 – Business Blueprint
SOLAR02 – Configuration
SOLAR_LEARNING_MAP – SOLAR_LEARNING_MAP
STWB_2 – Test Plan Management
SOLAR_EVAL – Project Analysis
SOLUTION_MANAGER – Solution Operation
SMSY – System Landscape

Some Other Important T Codes

DNOTIFWL – Basic Notifications Worklist
CRM_DNO_MONITOR – Transaction Monitor
CRMD_ORDER – Transaction Processing
SBWP – SAP Business Workplace
SOLAR01C – SAP Solution Manager: Configuration
STWB_INFO – Test Workbench Information System
STWB_WORK – Testing
SCDT_SETUP – Customizing Distribution
SCOUT – Customizing Scout